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News/Press Releases

Occupancy Limit Clarification

Posted on June 10, 2020

We wanted to share a little clarity on interpreting the mandatory requirement that all Massachusetts businesses, even those deemed essential, limit their office to “25% occupancy”.

According to the state’s written safety standards, the 25% can be based on EITHER of the following:

  • The maximum occupancy limits set for your building/space per code. Please note, this is the occupancy limit set in your certificate of occupancy.
  • Your business’ typical occupancy as of March 1, 2020.

Since either interpretation is acceptable, using the first methodology (25% of the maximum occupancy) should allow most businesses greater leeway in staffing the office.

And remember:

  • “Non-essential” businesses must comply with this occupancy limit immediately upon opening their doors.
  • “Essential” businesses have until July 1 to comply.
  • If the 25% occupancy limitation interferes with the continued delivery of your critical service, you can seek an exception from your local Board of Health.

Like all things COVID-19, changes are happening constantly. We are sharing information we hope you find helpful and relevant. Our communications are also posted onto our Website Newsroom at

Stay safe and let us know if we can be of assistance.