If you have a broken windshield or other auto glass part, we recommend that you call Safelite at 1-800-800-2727. This phone number is specifically designated for our clients only and provides 24/7 service!
Safelite will bill the insurance company directly for their work. Unless you have elected a special glass deductible, it is unlikely that you will have any out-of-pocket cost.
Sometimes, a windshield sustains a very small chip. In certain cases, they can actually repair the chip. This cannot and will not be done if the chip is in the field of view, directly in front of the driver. The benefit of a windshield repair is that the original factory windshield seals will not need to be broken. While 99% of windshield replacements will not leak, a windshield repair will never leak.
We do not recommend that you go to your auto dealer for a windshield replacement. Most all dealers will call a local glass shop for the repair anyway, marking up the cost that, in some cases, may not be covered by insurance.
In any event, if you have any questions about your broken glass, please call your Account Manager at Aronson Insurance.