Our new main office is now open at 950 Highland Ave., Needham, MA 02494
120 Highland Ave, Needham, MA 02494
345 Boylston St, Newton, MA 02459
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Awards
Destination . . . Five Star
To attain the Five Star Designation an agency must pass a rigorous fitness review. The review requires a team to go into an agency and conduct confidential interviews with agency personnel. Upon completion, the team meets and discusses their findings on each set of criteria and presents the agency with a detailed report listing their strengths and areas of improvement. Strict grading standards are followed by all team members and all information is kept totally confidential. When an agency meets the criteria by scoring high enough, a Five Star Designation will be awarded for distinction.
A fitness review is required every three years to maintain the designation. If an agency does not reach Five Star status, the association can design a system of study to help them see improvements immediately and lead them to a greater level of distinction.
The result is a much higher level of client service and satisfaction.
Reader's Choice
Thank you for voting us the #1 Insurance Agency in the Newton/Needham area for the 6th straight year!